For our Emergency Call-Out Service call 07821 509 829 (24 hr)

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints
procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on: 07821 509 829 / 01275 792 275

Or write to us at: Buzz Electrical Services.Com Ltd, 77 Clevedon Road, Tickenham, BS21 6RD
(please request proof of receipt if posting)

Or email us:  buzzelectrical@hotmail.co.uk
We aim to respond within 10 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.